Frequently Asked Questions

Expressions Products has been in operation for 25 years, we are a manufacturer/importer of Metal products, Silicone & PVC products and lanyards. Let us use our experience and expertise to help you create the perfect custom promotional item.

Contact customer service if you have a specific question regarding our policies or for a quote based on your artwork 1.800.361.3889 or info@exemblem.com


  • The pricing on our site includes all set up and mold charges.
  • For custom items without a price contact customer service

Shipping/ Delivery

  • We ship via UPS.
  • If you would like us to ship with an alternative carrier please provide an account # with your PO.
  • Pick up from our Toronto office is also available

Lead Times

  • Most items have a lead time of 2 to 3 weeks from artwork approval
  • Contact customer service for rush orders (rush charges may apply)


We accept these files for mock ups:

  • Vector artwork saved as .ai, .eps, or .pdf files
  • JPEGS or PNG files are only accepted for Imprinted or Sublimated items.