Policy & Terms


  • Prices published in this catalogue are subject to change without notice, for the most current prices, log on to our website at expressionsproducts.com
  • Prices are manufacturer’s suggested retail price, distributors may sell for less.
  • Taxes will be added to invoice where applicable.



  • Submit orders in writing; verbal orders are not accepted.
  • Order Acknowledgement is sent by fax or email within 24 hours of receipt
  • Discrepancies are to be corrected and either faxed back (416-231-5244) or emailed to (info@expressionsproducts.com).
  • We reserve the right to over or under ship by 5% of the ordered quantity.
  • Minimum invoice amount is $50 net
  • Cancelled orders will be invoiced for work completed up to cancellation.



  • Preferred outbound carrier is UPS, shipped prepaid with freight charges added to the invoice. For collect, 3rd party, and alternate carriers please provide account number and full contact info.
  • FOB (Toronto). Orders shipped prepaid.
  • We reserve the right to choose and invoice accordingly 1-2 day air service over ground service to meet in hands requirement.



  • Business days starting on the day after art sample approval and purchase order has been received.
  • Consult customer service for rush orders (note a fee may apply for expedited orders)



  • New customers – orders must be prepaid in full upon sample approval.
  • All customers, over $2,500 – require a 50% deposit upon sample approval, balance due according to account status.
  • Visa or Master Card are accepted
  • NSF payments subject to $35 bank fee added to new balance.



  • Inspect goods upon receipt; claims dating more than 30 days from the date of receipt will not be considered.
  • Claims for goods damaged/missing in transit are to be made against carrier.
  • Distributor is liable for merchandise produced according to approved artwork.
  • A written authorization is required prior to the return of merchandise.



  • We assume distributor has permission from owner to reproduce trademarked, copyrighted, registered or licensed property; claims/fees due for authorized/unauthorized use are distributor’s responsibility exclusively.



  • Expressions warrants its products for uses as designed and represented in our catalog. Any alternate uses of our finished products such as, but not limited to, ‘embedment / mounting / special packaging’ will not be warranted if we are not informed of this specific use “prior to production”.



  • Random samples are provided free of charge and are sent by regular mail
  • Preproduction samples invoiced at list rate; credit for sample fees (less transportation) issued upon approval if the minimum free sample quantity is met. (See expressionsproducts.com for the latest version of the proceeding terms and con